Getting Started in IT & AI
A practical DTRS course that introduces technology careers, everyday IT concepts, responsible AI use, and hands-on digital problem solving.
What you will accomplish
- Understand common IT pathways
- Use AI tools responsibly
- Complete a guided technology project
Course details
- Designed for
- Beginners, career explorers, workforce participants, and adults building practical digital confidence.
- Prerequisites
- No previous IT or AI experience is required. Learners need a web-connected device and a way to save course notes.
- Schedule
- Four weeks · two lessons per week · approximately 12 instructional hours including the capstone.
Course outline
- The Digital World and Your IT Career Map
75 minutes · Understand how information technology and artificial intelligence support everyday work, then connect your interests to realistic entry-level career pathways. - Computer Systems, Applications, and File Management
80 minutes · Learn how computers organize work and practice a calm, repeatable method for solving common device and file problems. - Internet, Networking, Cloud, and Collaboration
80 minutes · Follow information from a device to an online service and use internet, cloud, and collaboration tools with better judgment. - IT Support and Digital Problem Solving
85 minutes · Turn unclear complaints into useful support records, prioritize work, test solutions, and communicate with empathy. - Everyday Cyber Safety
90 minutes · Protect accounts, devices, and information with layered habits and respond safely to suspicious activity. - AI Foundations and Effective Prompting
90 minutes · Use generative AI as a supervised work tool by giving useful instructions, refining outputs, and preserving human judgment. - Responsible AI, Verification, and Privacy
95 minutes · Evaluate AI output for accuracy, bias, privacy, ownership, and appropriate disclosure before using it. - Capstone Project and Career Launch Plan
120 minutes · Combine digital, support, security, and AI skills in a practical project and turn the result into a next-step career plan.
Completion requirements
- Complete all eight lessons and scenario activities.
- Earn at least 80% on every lesson knowledge check; attempts may be repeated.
- Complete the capstone work sample and 30-day career action plan.
Learning experience
Your dashboard records completed lessons, knowledge checks, readiness milestones, scheduled testing, and remaining actions. Course access and completion rules depend on the selected package.